We have a very unique business concept: although our company is quite small (< 10 employees), our customer focus is on mid-sized/large healthcare-, lifestyle- and pharma-companies in Austria/Germany (e.g. multinational pharma companies, pharma wholesalers, lifestyle companies (e.g. aesthetic surgery)) - our CI/logo will be visible for them. There we have to stand up against our competitors and be visible!
This companies chose us to fulfill different services for them:
# backoffice, ordermanagement, callcenter (e.g. local pharmacies call our hotline to order specific pharmaceuticals from a manufacturer - we are responsible for the whole supply chain including OTC-process, transportation/delivery, returns etc.)
# IT-services: ASP for different software solutions (e.g. SAP, Websites, BI-Systems) which are operated in our data center, software development (On-Premise, Websolutions)
# consulting: we act as external consultant for IT, quality management and data privacy/GDPR (e.g. IT strategy/operations, documentation, audits, etc.)
These 3 services areas are not mutually exclusive - it can be that we only work on a specific IT-project for some time or that a pharma company assigns us with a comprehensive service package for IT+backoffice+consulting.
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# Our services are: backoffice; ordermanagement; callcenter; IT-services; consulting for IT, quality management and data privacy/GDPR
# our customers are: healthcare-, lifestyle- and pharma-companies in Austria and Germany