This should be in a textual and/or graphical way, you have total freedom creatively.
The questions are :
For out of stock products : When is it available again and at what price?
For refunds : In how much time do I get my money back ?
Current products in stock : Delivery time ? Are the products original ? For how long does the warranty last ? Who takes care of it (which company?) ? What's the delivery price ? Can I verify my package ?
Looking for a product we don't offer : Can you find me.. ?
Payment : Do you offer payment in installments ?
Order placed : If the price has lowered and the order hasn't arrived yet, can I get it at the new price ?
Then, there are some questions specific for products :
Chargers : wattage, amps ?
Mobile phones : OS, Dual-Sim or not , Languages, Is it locked ? Where is it made? What does the package contain ? Are the products new? Does it have 3G / 4G ?
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