Please see the attached PDF showing our product model(summary version and more detailed version). This is the style of simplicity we are looking for and you can see the current logo we are using today.
The main point of what we want the logo to convey is that we are experts in optimizing the business processes that drive automated interactions with customers which ultimately dictates the experiences they have.
The SkyCreek name does have certain value in the markets we currently serve so we would like to stay with it, but we need a graphic moniker that help define the name as pioneers, innovators and ultimatley high-touch, high-service solutions experts who don't just install technology and leave but who are proactive and continually looking for ways to further improve and streamline key customer interaction points.
The markets we are trying to reach are business executives in charge of either customer quality, customer care or field service groups within larger corporate environments, so the logo needs to be serious and professional but with a bent of innovation and directional vision.
The tag line will be Customer Experience Optimization.
Love the 99designs logo...could use the exact same styling ans somehow incorporate a cloud for sky and a winding river for creek and nice maybe two colored font...