We require - 3 cartoon strips to show in simple pictures the ordering/payment process, the shipping process and the returns/exchange process.
(see attachment for examples)
Each process has 4 key stages -
Browse shop, select items & add to cart
Checkout filling in shipping and billing details
Choose how you'd like to pay (credit card or paypal)
We send you an email to confirm payment & order
We receive your order
We pack and send from warehouse
We send using Aus Post
You receive order
Returns / Exchange process
Order not right?
Fill out provided returns/exchange form, repack order and send to RSS
We receive in orig condition, read your form
We refund or send out exchange at no extra cost
We also require simple drawings/images of our product subcategories - to fit in boxes that are 125 X 125.
Simple images need to show e.g singlet, jumper, shorts - full list will be given to who we work with (approx 20 simple drawings required).
Of course any creative license/suggestions may be applied! Files need to be in a format to post on our website