The final design is not what I had envisioned--it is so much better! My contest went smoothly. The winning design was chosen so often that I just knew it had to be a clear winner in bookstores, too. My designer listened to my needs and made multiple changes until I was completely satisfied that everything was perfect. A real professional. My interactions with the support staff were quick and effective. I appreciate the work of everyone behind the scenes at 99Design for making my book cover absolutely beautiful and reflective of the heartfelt story it tells.