New logo / Shirt Design

Foto del perfil de RNAVI

The final design turned out very well and was high quality in resolution. However, the files were not vectors, which was disappointing. The design could have been cleaned up a bit more for a sharper finish.

During the design process, RNAVI did not respond to messages for over a week. They later informed us they had been sick, which caused the delay. While we sympathize with their situation and understand needing extra time, going silent for that long felt unprofessional.

We asked if they thought a partial refund was appropriate due to the delay, but they did not feel a price adjustment was warranted. We didn’t push the issue and allowed them to complete the project which took close to a month start to finish.

Given their many 5-star reviews, this may have been a one-time issue. We would have gladly worked with the artist again if there had been clearer, more consistent communication.

Reseña de keithknauer

hace cerca de 1 mes

Invitar a trabajar