The entire process went smoothly. I am a newbie to all aspects of the design, payment and transfer of the files, using the files, printing, etc. Dominic at DXC and the 99Designs people were more than understanding and accommodating during every stage. The DXC design grabbed me right away and responses to my questions were quick and thorough - Dominic essentially walked me through the process step by step. DXC has my strongest recommendation for your next project.