3FF did a great job while in the contest, but in 1-on-1 adjustments it became very hard to get work done. There were numerous unfulfilled promises about deadline, unanswered messages and few really sloppy results (in $1,700+ deal it's a shame to find out Pixabay's free picture in cover). It took months to change single small detail, the second adjustment never even happened (2-3 messages left without any response). So I hired another designer and wrote this review.
Overall, 3FF did great design for me and was very responsive when contest was happening, but I found lack of committment and integrity in later work. Sorry Debasree, that's the way you left me feel.