Ian did an impeccable job designing a logo for us, and we were especially impressed along 3 dimensions:
1) His creativity. While our contest received many designs, most were generic and could apply to any company. Ian's beautiful owl logo was on another level and completely blew us (and the competition) away. His owl, signifying wisdom, perfectly represents our company and can be viewed from 2 different perspectives, which continues to amaze me.
2) His depth of consideration. In discussing his rationale for various design elements, we realized that Ian took into account multiple aspects we had never considered, nor had any other designer mentioned. This gave us the confidence to be less prescriptive and to trust completely in his judgment.
3) His responsiveness, not only response time but also accommodating our subsequent requests and needs.
Working with Ian exceeded all expectations for our design contest. He is definitely our first choice for any future design work.