Our final design was exactly what we were after. The designers were professional, gave us great ideas to work with, were prompt in their reply and followed direction well.
The only thing that could be improved is the interaction between designers via the website. Each day we received around 100 designs and the designers would ask for feedback on their new design. But when we clicked on it, we couldn't see their previous work to compare with, instead we would have to scroll through all the designs to find it before we could compare and comment. Then we would have to do this for each new message. If there was a way to connect the designers new work with all the things they previously posted for efficient reference, that would be great.
We have had a fantastic experience with 99Designs and would recommend to everyone.