Nextasy created an excellent design, and was professional and easy to work with. They were responsive to my feedback and willing to incorporate numerous changes to get the design right.
I received all of the design files I asked for. I look forward to launching my new brand with this logo.
This has been my first experience with crowdsourcing in general, and 99designs in particular. Overall, it has been a positive experience. You only get out of it what you put into it, though. I found that it was important to provide lots of feedback to help the designers understand what I wanted and know what I liked/didn't like about the entries.