Find a good looking design on 99design is easy. Find the right design for your project is more difficult. Most of the designers are making a copy/paste of their previous work with a small adaptation work to your project. It is not enough.
Spring Arts was able to show a good design as some others but where he made the difference was on his ability to really understand our project, to really work to show you something as you want it to be. You can exchange with him, he is really available and dedicated to your work.
He is listing to what you are saying. There is a real interaction. Moreover, he can propose you a real graphic identity which is rare and a real added value.
To be honest, we were hard contest holder because we knew very well what we want. We were 100% happy about Spring Arts work. We built a real relation with him and we will probably keep working with him in the future.
As a contest holder, what you want : Quality, Availibity and ability to understand your project. With Spring Arts, you can go without any doubt.