I have been running my own travel agency for the last 7 years and have seen an increase in sales in the past 2 years due to our loyal customer base and my 24/7 customer service. It helps that I run my business from my home so I can't seem to escape even if I wanted to. I haven't had a web page designed for me since I have been running hte business. I have used standard web designs and have found they don't really fit me and so I haven't utilized or even directed my clients to my web page. I am sure if you have looked at it you can see that I desparately need a new design/makeover. I and all of my sales reps work out of our homes. We aren't hte cheapest travel agents out there but we definitely come close, we try to sell our clietns are customer service and that they get to know us personally. all of my clients have my cell phone number and my agents give them the same. I am looking for something that would look professional yet maybe give bios of the employees and company without appearing "cheesy" yet be personable. WE don't have to come across like a huge corporation but I don't want to appear like some woman in house slippers running a travel agency out of my garage. I don't consider my self picky. I like clean designs and something that is functional and easy for people to maneuver.
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We target churchs, mission organizations, colleges and are just now expanding into the honeymoon, destination trip market. WE specialize in international travel airfare as well as packages to any destination. We are now trying to grow our business to be more than just airfare and move into the cruise market.
I am looking for something innovative and different than the standard travel website but I don't want it to be "too cool" that someone of an older generation 50 or so can't figure out where to access information. So cool and creative as well as functional. I wouldn't mind a place on the main page where I could post specials ect. A link for our clients to enquire for quotes, a spot that could be a brief bio on the ocmpany and maybe one for each agent. I don't like a web page that is too busy though...
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